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We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.


Customer Support

Open the blue "Live Chat" window at the bottom of your browser to be connected with a representative. Ideal for quick questions and order support. Available Monday - Friday, 8am - 6pm Mountain, excluding holidays.

Email: customerservice@shop.​blackhillsmarketplace.com
Call: (844) 818-7204

Support Hours:

Monday to Friday: 8am - 6pm Mountain, excluding holidays.
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Please complete the questions below before you continue

What year was the structure built?

Do you own or rent

What is your square footage?

What type of home do you have?

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Required fields

1

Confirm name and address

Search by one of the options below to help us locate your account.

Enter service address Service address

Enter account number Account number

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Required fields

If you already have a Black Hills Energy Marketplace profile you can skip these steps and sign in here.

2

Create marketplace profile

Your name

Street address

Create a Marketplae Profile ID

If you already have a Black Hills Energy Marketplace profile you can skip these steps and sign in here.

Required fields